Request Data Deletion

OcuHub Technologies LLC

OcuHub provides core medical tools and calculators without requiring an account. The details below explain what data can be removed and how to request deletion based on your relationship with OcuHub.

Account Types and Data Deletion

Guest Users

Guest users can request deletion of any information they may have shared with us through:

  • Support communications
  • App improvement reports
  • General usage patterns linked to your device

Registered Users

Users with accounts (email/password or Google Sign-In) have access to additional features and can request deletion of:

  • Account profile information (name, email, profile image)
  • Personalized settings and preferences
  • Synced data across your devices
  • Saved favorites and bookmarks
  • Feedback and ratings you've submitted
  • App usage patterns and session information
  • Support communications

How to Request Deletion

For All Users

Email admin@ocuhub.com with the subject "OcuHub Data Deletion Request" and include:

  • Your email address (if you have an account)
  • Device information (if guest user — we'll provide simple instructions)
  • Description of information you want deleted
  • Your location/region (e.g., Europe, California) for proper legal compliance

In-App Account Deletion (Coming Soon)

Registered users will soon be able to delete their accounts directly from Settings → Account → Delete Account.

What We Delete

Information Stored on Your Device

  • All user profiles and settings stored locally
  • Tool usage history and preferences
  • Saved favorites and bookmarks (registered users only)
  • Temporarily stored app data
  • Session information

Information Stored in the Cloud (For Registered Users Only)

  • User profile information backed up to our secure servers
  • Cross-device settings and preferences
  • Synced favorites and bookmarks
  • Feedback and ratings you've submitted
  • Usage patterns linked to your account
  • Tool customizations and preferences
  • All information synced through our secure backend

Support and Communication Records

  • Email conversations with our support team
  • Files and attachments you've shared with us
  • Support requests and related information

Important Notes

Guest Users

  • You can use all core medical tools and calculators without any account
  • Favorites, syncing, and feedback features require registration
  • Local information remains on your device until you uninstall the app
  • No personal information is collected without your explicit permission

Registered User Benefits

  • Cross-device synchronization of settings and preferences
  • Save and organize favorite tools
  • Submit feedback to help improve the app
  • Personalized experience with custom settings
  • Data backup for peace of mind

Account Recreation

  • You can create a new account anytime after deletion
  • Previous information will not be restored
  • New account starts fresh with default settings
  • You'll need to re-add favorites and preferences

For more information about how we handle data, please see our Privacy Policy.

Last updated: 10/5/2025